Google Marketing Live 2023, one of the most significant events in the digital marketing world, recently took place, leaving marketers and business owners buzzing with excitement and questions about new products and AI advancements. The annual event is where Google unveils its latest tools, features, and insights for marketers to help brands engage, connect and grow their businesses.
But what about those businesses with a focus on local customers? This article dives into the most significant takeaways from Google Marketing Live 2023 and the implications for companies with brick-and-mortar locations.
We've broken the updates into three major categories:
What is SGE?
Google is currently testing SGE. This upcoming search results approach will leverage machine learning to give users more personalized outcomes. The results will be tailored based on the user's search history and contextual cues to enhance the search journey experience.
Ultimately, this will keep users on Google longer, and queries will allow Google to do the heavy lifting.
How does this impact local retailers?
Ads will still appear in SGE results. Therefore, users start their search at the top of the marketing funnel, gaining awareness and interest in a topic or product. In the session, SGE will guide the user from general awareness of a product or business to specific decision-making information while serving ads.Screenshot from Google, May 2023
Status: Testing begins in July 2023, and is expected to have wider availability in late 2023.
What is Conversation Experience in Google Ads?
This new natural language feature allows advertisers to interact with Google Ads more conversationally. It enables users to ask for ideas or suggestions, like how one might consult a colleague, to generate effective keywords, headlines, descriptions, images, and other assets for their Search campaigns. This conversational approach aims to facilitate campaign creation and optimization by combining the expertise of advertisers with the assistance of Google's AI capabilities.
How does this impact local retailers?
The Conversational Experience provides retailers and agencies that manage retail locations with an AI expert. This feature uses AI paired with the user's expertise to enhance campaign results, generate keywords, and streamline ad creation and creatives.
Overall, the Conversation Experience in Google Ads empowers local retailers and advertisers to create more targeted, relevant, and successful campaigns, enabling them to better connect with their local customers and drive business growth.
Screenshot from Google, May 2023
Pro-tip: Check out Google's Performance Max playlist.
Status: The rollout has begun for new users, and the global rollout is expected to complete by 2024.
What is Merchant Center Next?
Merchant Center Next is a new, simplified platform for online and local retailers to manage their products and how they appear across Google surfaces.
How does this impact local retailers?
The goal is to make it easier for businesses to list on Google while keeping the features that larger retailers rely on. Here are a few improvements that will help local retailers of any size.
Screenshot from Google, May 2023
Status: Users can start accessing Product Studio inside Merchant Center Next in the next few months.
What is Product Studio?
Product Studio is a new feature that is housed in Merchant Center Next helping businesses to create imagery for product listings by utilizing generative AI.
This feature will take existing imagery and help to create new and improved versions. Product listings can have one image; however, by adding additional, high-quality, imagery, businesses can see an increase in both impressions and clicks.
How does this impact local retailers?
On top of time savings, here are some of the noteworthy features that will help merchants.
Screenshot from Google, May 2023
Pro-tip: Check out Google's Retail & Apps playlist.
Status: All businesses must upgrade to Google Analytics 4 by July 1st.
What is Google Analytics 4?
Google Analytics 4 is an updated version that offers enhanced privacy controls and adapts to changes in the digital landscape.
Google AI plays a central role in empowering Google Analytics 4 to uncover pertinent insights, forecast probable future consumer actions, and autonomously enhance campaign effectiveness. It achieves all of this while adjusting to the constantly changing privacy and technological environment. During Google Marketing Live 2023, Google unveiled its efforts to simplify first-party data management, maximize the potential of Google Analytics 4 audiences and insights, and seamlessly modify conversion values for improved outcomes.
How does this impact local retailers?
Privacy is top of mind for users and businesses. GA4 will make it easier to manage and control the following:
Utilize first-party data by creating conversion-based audience lists using Customer Match.
Pro-tip: Check out Google's Measurement & Privacy playlist.
Next up is familiarizing yourself with these new programs and features, and testing them as soon as they become available. Access the full show and post-show Q&A on the Google Marketing Live site. Additionally, Google created an Ads News & How-Tos page which will help you dive deep into each feature and how to use it for your business.
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