Google review management is essential to any local business. dbaPlatform automates the management of this important customer acquisition and retention mechanism. Engage loyal clients and protect brand reputation with Google review management on dbaPlatform.
Reviews on Google Business Profile are the social proof signal that shoppers use to narrow their buying options.
Shoppers evaluate a location instinctively based on the quantity and quality of its reviews. Timely responses to Google Business Profile reviews establish trust with shoppers and increase the quality of a location in Google’s eyes. dbaPlatform makes it easy to manage the complete lifecycle of a review and streamlines multi-location management.
Let shoppers and Google know how much you value customer feedback with dbaPlatform’s Google Business Profile review management tool. Dashboards present your staff with a holistic view of each of your reviews and their statuses.
Quick action on new reviews on Google Business Profile begins with timely and organized notification of new entries. Keep your team updated both during and after business hours with review notifications. Select immediate notifications or daily email summaries to enable quick responses to Google Business Profile reviews.
Staying current with reviews can be challenging for operators of a single location. Agencies and operators of chains and multi-locations face an even greater challenge. dbaPlatform provides a review reporting framework that provides accurate metrics on review submissions. Historical reviews can be exported for analysis to identify trends and isolate underperforming locations.