Review Management

Google review management is essential to any local business. dbaPlatform automates the management of this important customer acquisition and retention mechanism. Engage loyal clients and protect brand reputation with Google review management on dbaPlatform.

leaving a review on cell phone

Reviews on Google Business Profile are the social proof signal that shoppers use to narrow their buying options.

Shoppers evaluate a location instinctively based on the quantity and quality of its reviews. Timely responses to Google Business Profile reviews establish trust with shoppers and increase the quality of a location in Google’s eyes. dbaPlatform makes it easy to manage the complete lifecycle of a review and streamlines multi-location management.

review icon

Respond to Google Business Profile reviews more quickly and effectively with dbaPlatform. Empower team members to optimize this critical buying influencer by keeping them notified and organized with dbaPlatform.

Review Dashboard

Let shoppers and Google know how much you value customer feedback with dbaPlatform’s Google Business Profile review management tool. Dashboards present your staff with a holistic view of each of your reviews and their statuses.

dbaPlatform review management
hands typing on laptop

Review Notifications

Quick action on new reviews on Google Business Profile begins with timely and organized notification of new entries. Keep your team updated both during and after business hours with review notifications. Select immediate notifications or daily email summaries to enable quick responses to Google Business Profile reviews.

Review Management Analytics

Staying current with reviews can be challenging for operators of a single location. Agencies and operators of chains and multi-locations face an even greater challenge. dbaPlatform provides a review reporting framework that provides accurate metrics on review submissions. Historical reviews can be exported for analysis to identify trends and isolate underperforming locations.

hands typing on laptop

Features to Manage and Scale Local Presence

dbaPlatform offers the best combination to fit your needs to manage local placements on Google, Apple, Bing and hundreds of other consumer platforms.

Manage

Managing local presence on Google, Bing, Apple and other popular consumer platforms is an ongoing process. dbaPlatform has all of the features required to complete these tasks correctly and efficiently: Setup, Distribute, Optimize, and Report.

Scale

Managing local presence for multiple locations requires a specialized toolset. Only dbaPlatform provides chains, agencies and platforms with a solution for managing 5 or 5,000 locations.

Pro Services

Accelerate quantifiable results from your local presence program. dbaPlatform’s partner network provides comprehensive local presence strategic and operations.