Review Management

Google review management is essential to any local business. dbaPlatform automates the management of this important customer acquisition and retention mechanism. Engage loyal clients and protect brand reputation with Google review management on dbaPlatform.

Review Management

Reviews on Google Business Profile are the social proof signal that shoppers use to narrow their buying options.

Shoppers evaluate a location instinctively based on the quantity and quality of its reviews. Timely responses to Google Business Profile reviews establish trust with shoppers and increase the quality of a location in Google’s eyes. dbaPlatform makes it easy to manage the complete lifecycle of a review and streamlines multi-location management.

Respond to Google Business Profile reviews more quickly and effectively than ever before with dbaPlatform.

Respond to Google Business Profile reviews more quickly and effectively than ever before with dbaPlatform. Empower team members to optimize this important buying influencer by keeping them notified and organized with dbaPlatform.

Review Dashboard

Let shoppers and Google know how much you value customer feedback with dbaPlatform’s Google Business Profile review management tool. Dashboards present your staff with a holistic view of each of your reviews and their statuses.

Filter your reviews by location, store code, rating, response, and date. Quickly identify malicious users and spambots. Solicit reviews from your best customers with review links that direct them to a Google Business Profile review page.

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Review Dashboard
Review Notifications

Review Notifications

Quick action on new reviews on Google Business Profile begins with timely and organized notification of new entries. Keep your team updated both during and after business hours with review notifications. Select immediate notifications or daily email summaries to enable quick responses to Google Business Profile reviews.

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Review Management Analytics

Staying current with reviews can be challenging for operators of a single location. Agencies and operators of chains and multi-locations face an even greater challenge. dbaPlatform provides a review reporting framework that provides accurate metrics on review submissions. Historical reviews can be exported for analysis to identify trends and isolate underperforming locations.

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Review Management Analytics
10 Features to Manage and Scale Local Presence

10 Features to Manage and Scale Local Presence

dbaPlatform offers the best combination to fit your needs to manage local placements on Google, Apple, Bing and hundreds of other consumer platforms.

ManageManage

Managing local presence on Google, Bing, Apple and other popular consumer platforms is an ongoing process. dbaPlatform has all of the features required to complete these tasks correctly and efficiently: Setup, Distribute, Optimize, and Report.

ScaleScale

Managing local presence for multiple locations requires a specialized toolset. Only dbaPlatform provides chains, agencies and platforms with a solution for managing 5 or 5,000 locations.

Pro ServicesPro Services

Accelerate quantifiable results from your local presence program. dbaPlatform’s partner network provides comprehensive local presence strategic and operations.