If you currently toggle through multiple accounts to manage and monitor reviews, the dbaPlatform review tool will save you time and energy. Now you can review and respond from a single dashboard for all your locations.
Bonus: filter your reviews by keyword, date, rating, and more.
Manage reviews for every location from a single dashboard. No more signing into each Google My Business profile to respond to reviews.
Spend less time searching for reviews that need responses. Filter your reviews by location, store code, rating, response, and date.
Receive immediate notification with a daily email summary when customers post new reviews or questions to your Google My Business listing and reply fast.
When searchers see that a business takes the time to respond to feedback, they are more inclined to leave a review of their own.
With over 10,000 locations in 10 different countries, trying to navigate through Google reviews was an unending headache for Roger and his team. His team had to devote hundreds of hours to review responses in separate profiles and yet there were still hundreds of reviews that went unheard. Given the importance that Google places on reviews in determining local search ranking, Roger knew they had to get their review management under control.
dbaPlatform’s Review Tool conveniently brought all reviews for 10,000 locations into a single dashboard. The bevy of different filtering options allowed the team to manage reviews by date, location, rating, responded/unresponded, and they could even filter reviews by keyword. They could also export their reviews in .CSV format which allowed them to easily import reviews into their reporting platform and share testimonials with the creative department in a single swipe.
Now that the team could easily respond to and manage reviews, Roger has seen an increase in the local ranking of his locations as well as an increase in customer interaction and satisfaction.
Star Media’s clients range from pizza shops to cabinet stores and when it comes to local SEO, their needs vary. Some clients prefer to respond to all reviews themselves, some only want to be notified of reviews that are 3 stars or less, and others prefer that Linda and her team handle review responses.
Linda knows that Google values review rating AND response time. She needed a tool that could notify her team, as well as clients, about every review that came in. The dbaPlatform Review Tool allowed her team to setup review notification e-mails for every one of her client’s Google My Business listing.
With instant review notification, Star Media and its clients are able to more closely monitor the health of their brands and customer interaction.
I use this to keep track of reviews about our studio. Google My Business review manager allows me to easily keep up with what people are saying about our company.
Online reputation is an integral part of a business's brand. Take complete control of review management with dbaPlatform.
Regularly responding to reviews shows Google and consumers that a business cares about feedback from customers, which will inspire more people to leave a review of their own. Take control of your brand's reputation for $1/month per location on the annual plan.
Want to test it out first? Subscribe to our monthly plan for $2/month per location and cancel at anytime.
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Have questions? We've got answers.
Yes, we absolutely help with this process. Every client has the ability to generate a review link that will take the customer directly to there Google My Business page to prompt a review.
Yes, responding to reviews has a massive impact on the discovery of your business listing in
Yes, you can respond to reviews. Under your client's dashboard, you go to the review tool and import the reviews for that location. Once they are imported, you can then respond to them. There will be a checkmark next to each review you respond to.
The dbaPlatform Reviews Tool pricing is just $1 per location, per month if you sign up for one year of service, and $2 per location, per month if you’d like to remain on a month-to-month plan. You can learn more about dbaPlatform pricing here.
Responding to all reviews is important because it shows engagement from the business owner that all customers are important. This helps build the trust with a potential customer reading the reviews and responses.
There is no evidence that using keywords in reviews leads to specific increase in ranking for those keywords. However, the more time a user spends and interacts with your listing (compared to competitors), the higher it will rank. In short, engagement is a ranking factor and if the reviews are lengthy and well written, people will interact with them more.
Download the 2-page Optimizer Checklist jam-packed with more than 30 optimization tasks to ensure you're doing everything possible to beat the competition and improve your Google My Business listing. Our gift to you, this is the same list our Pro Services team uses to get fast results.